Katrina (Kate) Pugh on Using Narrative to Lead Through Change
Author, educator, and professor Katrina (Kate) Pugh examines how narrative practice and intentional conversation design help leaders navigate uncertainty, disagreement, and the growing influence of AI in organizations.
In this piece, you’ll learn:
• How structured conversation can surface meaning when teams are divided or overwhelmed
• Why narrative skills are critical for leaders working alongside AI and emerging technologies
• How storytelling supports ethical decision-making and organizational resilience